Create an Epic; Link the Epic to the Initiative A; Convert the Epic into an Initiative B; Expected Results. The Parent Link should be removed between the Epic and Initiative. Actual Results. The Parent Link is kept, causing to Portfolio understand that there is still an active link between the issues.
When adding issues to an epic the only option is to create a new issue, you can't add an existing one. It is not uncommon for someone to create what they think is a one off request only to find that it needs to be part of an epic. Not having an easy way to add issues to epics is an absolute nonstarter, it makes jira practically unusable. Hi all, I have two questions - we start using JIRA Software for cloud and JIRA Service Desk (cloud too). 1. Assuming I have cloud -based JSD and I want my customers to send emails which will be converted to tickets in our system. How to do it? A URL to the relevant article will be highly appreciated I have more information. It seems that the initial installation is very old, and the issue type id's in the database is 1,2,3 etc. Epic issue type is id 11, but according to Atlassian the newer installations the Epic issue type id should be 10000, which is the id number of the "Technical debt" issue type. Jira smart values - text fields. The following smart values are available to access and format text strings when setting up a rule. Check out how we use smart values in our Jira automation template library. The examples below use the Summary field value of Hello World!. Jira cloud. Diagnosis. The field 'Epic Link' on the child issue should be matched with the 'Epic Name' from its parent, but this mapping is not directly supported under Automation action. The available options are Copy from issue/Copy from parent/ Copy from Epic/ Copy from trigger issue, but these options are only for 'Epic link' not 'Epic Name
OPTION 2 - IF/Else Logic. If you don't have business logic that enables you to dynamically capture the epic, you could hard set it with If/Else conditions. For example: If Component = Component A. Issue Update Epic Link with . Else If Component = Component B. Issue Update Epic Link with . Else If Component = Component C.
If you estimate your issue will take weeks or months to finish, it should probably become an epic. Similarly, if your issue is too complex — if several sub-tasks are required to mark it as “done” — it’s better off as an epic. By splitting each task into easily-completed chunks of work, you’ll reduce technical debt and be able to When you update the issue type from Epic to Initiative, the child issues from the Epics are not kept since it's not possible to make a relationship between Story/Tasks and Initiative Expected Results It would be great if when changing issue type from Epic to Initiative, Jira offers you the possibility to also convert the current child Story Jira Cloud. Solution. When you move Epic issue from Team managed project to Company managed project, you will get prompt to move child issues along with Epic issue as well. Selecting this option will help to move Epic and child issues from Team managed project to Company managed project. Refer to the below screen recording.
Webhooks. A webhook is a user-defined callback over HTTPS. You can use Jira webhooks to notify your app or web application when certain events occur in Jira. For example, you might want to alert your remote application when an issue has been updated or when sprint has been started. Using a webhook to do this means that your remote application
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  • jira convert issue to epic